Next © 2018 AnyDesk Software GmbH — Made with passion in Stuttgart, Germany. What does AnyDesk Power offer? The app is available for commercial use. It supports unlimited endpoints. The AnyDesk app supports unlimited endpoints. Also, it supports remote printing. You can further use the AnyDesk can be used for transferring file. HOW TO USE -1. Launch AnyDesk on both devices. Enter the AnyDesk ID displayed on the remote side. Confirm the session.-RELIABLE ACCESS All your Apps, files and settings - always and instantly available. EASY COLLABORATION AnyDesk is your partner for online teamwork.
The FAQ addresses common questions in terms of features, usage, as well as support related topics. All sections link to corresponding articles. For detailed documentation use the search bar or write a ticket to [email protected]
Discover AnyDesk – Your Remote Desktop Software for Windows. Connect the desktop environment of individual Windows client devices and servers via remote access. Enable instant support and live administration through remote control of all connected Windows devices. Take advantage of a smooth remote desktop connection in Windows due to AnyDesk’s breath-taking frame rates, bandwidth.
Do I need to install AnyDesk?
How to reset 2FA / Two Factor Authentication
Do I need to be present at the remote side to start a session? (Unattended Access)Dolphin painting.
I lost my password (my.anydesk.com)
Can I use AnyDesk with other Remote Tools simultaneously?
Can I use my own namespace?
Register or remove the AnyDesk license to a device
Are updates included with AnyDesk licenses?
Where do I find my invoices?
Do my customers need a licensed version?
How to make multiple connections?
Can I transfer files with AnyDesk?
How to connect automatically
Yes, customers can offer AnyDesk for download on their website. The best way would be to
Can I offer AnyDesk for downloading on my website?
create a direct link to anydesk.com/download. In this way, your customers will always have access to the latestversion.
Can I keep or move the AnyDesk ID/alias when reinstalling or moving to a new/clone system or hard drive?
Does AnyDesk support Windows server?
Which ports does AnyDesk use?
AnyDesk might not recognize a direct connection and the session will be established via AnyDesk network. Direct connections display a play symbol in the status bar. If disabled, end
AnyDesk is slow despite LAN connection
the session and reconnect. In case the direct connection cannot be established, send the trace files fromboth LAN clients to [email protected]
Why is there an orange question mark next to my cursor?
Can another user connect to me via Browser or my website?
Can I lock the remote screen?
How to work with dual monitors / multiple displays?
Unexpected session ends, disconnects, session interrupts after a certain time
Why do I have to type the unattended password/login information/authorization manually for a specific client?
I cannot connect, because the request was 'blocked/rejected by the AnyDesk settings'.
I cannot use AnyDesk for controlling Security/AntiVirus Software
On Android: Make sure to give AnyDesk permission to record the screen. The first session request spawns the permission window. If not properly addressed, open Android settings - Apps - Choose AnyDesk - grant permissions.
Can't get a session window, AnyDesk says: Waiting for Image
If this doesn't fix the issue, a headless display adapter will help, this will force your system to render the image.
Synchronization of the clipboard is not working
Permissions missing: Is displayed when AnyDesk does not have permission to control a selected application. In this case, install
Denied mouse cursor/no input on window
AnyDesk or launch it as an administrator on the remote client. Professional license userscan create a custom client that automatically requests administrator privileges upon startup. See also Customize AnyDesk and Administrator_Privileges_and_Elevation_(UAC)
AnyDesk shows 0 as ID
Transmission is too slow. What can I do?
In certain cases, AnyDesk may sometimes crash or experience startup problems in the Home Edition of Windows
Compatibility in Windows Vista Home Edition
Vista. If this happens, open the properties of the AnyDesk shortcut and select 'Compatibility mode for WindowsXP'.
Scrolling on Android
Anydesk Commercial Used
Keyboard input opens up automatically on Android
How can I close sessions from other devices to free sessions?
With macOS Mojave/Catalina, it is required to allow AnyDesk explicitly to control your device, you'll be prompted to do so automatically when running AnyDesk, it is however rather easy to miss this.
I can't control the mouse and keyboard anymore on macOS
If this happened to you, please go to 'System Preferences', 'Security&Privacy', 'Privacy', 'Accessibility' and add 'Anydesk' to your list of trusted apps. More information can be found in AnyDesk on macOS.
Anydesk Commercial Used To
With macOS Catalina, it is required to allow AnyDesk to record your screen.
I get the message 'Waiting for Image' or 'desk_rt_ipc_error' on macOS
AnyDesk shows a message, to configure your system in the 'System Preferences' to add AnyDesk to the trusted apps list in 'Accessibility' and 'Screen Recording'. More information can be found in AnyDesk on macOS.
AnyDesk is the fastest remote desktop application which allows you to remotely access and control any computer connected to the internet, Windows, Linux and macOS. It is 100% free for personal and non commercial purposes, for commercial use we have flexible plans for a price you´ll love. AnyDesk makes your daily routine easy!
Today we would like to introduce our switch sides feature. Imagine you need to show your client how something works on your computer, there is no need to close your session and open a new one the other way round. You only need to select the menu “Action” and then click on “switch sides”. Later, you can switch back by selecting the same command.
In which cases is this function extremely useful?
As mentioned earlier, sometimes during a support session, you might want to show something on your screen. For example, to explain the UI of your software application to your customer, who doesn’t have it filled with data, yet.
Or maybe for data protection reasons, you might want your customer to actively start a support session with you. Nothing easier! Just tell your customer your computer’s AnyDesk address and let him connect. Then, when the session is established, ask him to switch sides. Now you can start controling your customer’s computer like you usually do. It’s that simple!
How To Set Up Anydesk
AnyDesk is easy to buy, download and use. More than 10 million users in 80 countries trust us to connect remotely. We have different plans that are the best fit for your company. Get started and order here: http://anydesk.com/order