Fatal Error During Installation Kaspersky Network Agent 10

  • Once all of the junction point links displayed the correct path, I rebooted the system and attempted the installation of Kaspersky EPS by pushing it to the remote system from the server again. This time it worked fine.
  • Step 1 – Solve Fatal Error During Installation Kaspersky. Is Fatal Error During Installation Kaspersky appearing? Would you like to safely and quickly eliminate.

Contents

One of the most common causes for the “Installation ended prematurely because of an error” message is the Kaspersky setup has found traces from another security package that is getting in the way and stopping the installation going any further.

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  • 1. What is Up2Date.exe?
  • 2. Is Up2Date.exe safe, or is it a virus or malware?
  • 3. Can I remove or delete Up2Date.exe?
  • 4. Common Up2Date.exe error messages
  • 5. How to fix Up2Date.exe
  • 6. Update
  • 7. Download or reinstall Up2Date.exe

What is Up2Date.exe?

Up2Date.exe is an executable file that is part of the Kaspersky Security Center Network Agent program developed by Kaspersky Lab. The software is usually about 18.04 MB in size.

The .exe extension of a file name displays an executable file. In some cases, executable files can damage your computer. Please read the following to decide for yourself whether the Up2Date.exe file on your computer is a virus or trojan horse that you should delete, or whether it is a valid Windows operating system file or a reliable application.

Recommended: Identify Up2Date.exe related errors
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Is Up2Date.exe safe, or is it a virus or malware?

The first thing that will help you determine if a particular file is a legitimate Windows process or a virus, is the location of the executable itself. For example, a process like Up2Date.exe should run from C:Program FilesKaspersky LabNetworkAgentklnagent.exe and not elsewhere.

To confirm, open the Task Manager, go to View -> Select Columns and select 'Image Path Name' to add a location column to your Task Manager. If you find a suspicious directory here, it may be a good idea to investigate this process further.

Another tool that can sometimes help you detect bad processes is Microsoft's Process Explorer. Start the program (it does not require installation) and activate 'Check Legends' under Options. Now go to View -> Select Columns and add 'Verified Signer' as one of the columns.

If the 'Verified Signer' status of a process is listed as 'Unable to Verify', you should take a moment look at the process. Not all good Windows processes have a Verified Signature label, but neither do any of the bad ones.

The most important facts about Up2Date.exe:

  • Located in C:Program FilesKaspersky LabNetworkAgent subfolder;
  • Publisher: Kaspersky Lab
  • Full Path: C:Program FilesKaspersky LabNetworkAgentklnagent.exe
  • Help file: support.kaspersky.com
  • Publisher URL: www.kaspersky.com/security-center
  • Known to be up to 18.04 MB in size on most Windows;

If you had any difficulties with this executable, you should determine if it's trustworthy before deleting Up2Date.exe. To do this, find this process in Task Manager.

Find its location (it should be in C:Program FilesKaspersky LabNetworkAgent) and compare the size etc with the above facts.

If you suspect that you may be infected with a virus, then you must attempt to fix it immediately. To delete the Up2Date.exe virus, you should download and install a full security application like Malwarebytes. Note that not all tools can detect every type of malware, so you may need to try several options before you're successful.

In addition, the functionality of the virus may itself affect the deletion of Up2Date.exe. In this case, you must enable Safe Mode with Networking - a secure environment that disables most processes and loads only the most required services and drivers. When there, you can run a security program and a complete system analysis.

Can I remove or delete Up2Date.exe?

You should not delete a safe executable file without a valid reason, as this may affect the performance of any associated programs that use that file. Be sure to keep your software and programs up to date to avoid future problems caused by corrupted files. With regard to software functionality issues, check driver and software updates more often, so there is little or no risk of such problems occurring.

According to various sources online, 5% of people remove this file, so it may be harmless, but it is recommended that you check the trustworthiness of this executable yourself to determine if it is safe or a virus. The best diagnosis for these suspicious files is a complete system analysis with Reimage. If the file is classified as malicious, these applications will also delete Up2Date.exe and get rid of the associated malware.

However, if it is not a virus and you need to delete Up2Date.exe, then you can uninstall Kaspersky Security Center Network Agent from your computer using its uninstaller, which should be located at: MsiExec.exe /I{BCF4CF24-88AB-45E1-A6E6-40C8278A70C5} /l*v 'C:WINDOWSTemp$klnagent-uninstall.log'. If you cannot find it's uninstaller, then you may need to uninstall Kaspersky Security Center Network Agent to completely delete Up2Date.exe. You can use the Add/Remove Program function in the Windows Control Panel.

  • 1. In the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then under Programs:
    o Windows Vista/7/8.1/10: Click Uninstall a Program.
    o Windows XP: Click Add or Remove Programs.
  • 2. When you find the program Kaspersky Security Center Network Agent, click it, and then:
    o Windows Vista/7/8.1/10: Click Uninstall.
    o Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  • 3. Follow the prompts to remove Kaspersky Security Center Network Agent.

Common Up2Date.exe error messages

The most common Up2Date.exe errors that can appear are:


• 'Up2Date.exe Application Error.'
• 'Up2Date.exe failed.'
• 'Up2Date.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'
• 'Up2Date.exe is not a valid Win32 application.'
• 'Up2Date.exe is not running.'
• 'Up2Date.exe not found.'
• 'Cannot find Up2Date.exe.'
• 'Error starting program: Up2Date.exe.'
• 'Faulting Application Path: Up2Date.exe.'

These .exe error messages can occur during the installation of a program, during the execution of it's associate software program, Kaspersky Security Center Network Agent, during the startup or shutdown of Windows, or even during the installation of the Windows operating system. Keeping a record of when and where your Up2Date.exe error occurs is important information when it comes to troubleshooting.

How to fix Up2Date.exe

A clean and tidy computer is one of the best ways to avoid problems with Kaspersky Security Center Network Agent. This means performing malware scans, cleaning your hard disk with cleanmgr and sfc /scannow, uninstalling programs you no longer need, monitoring any auto-start programs (with msconfig), and enabling automatic Windows updates. Don't forget to always make regular backups or at least define recovery points.

If you have a bigger problem, try to remember the last thing you did or the last thing you installed before the problem. Use the resmon command to identify the processes that are causing your problem. Even in case of serious problems, instead of reinstalling Windows, you should try to repair your installation or, in the case of Windows 8, by executing the command DISM.exe /Online /Cleanup-image /Restorehealth. This allows you to repair the operating system without data loss.

To help you analyze the Up2Date.exe process on your computer, you may find the following programs useful: Security Task Manager displays all Windows tasks running, including built-in hidden processes such as keyboard and browser monitoring or auto-start entries. A single security risk rating indicates the probability that it is spyware, malware or a potential Trojan horse. This anti-virus detects and removes spyware, adware, Trojans, keyloggers, malware and trackers from your hard disk.


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Download or reinstall Up2Date.exe

It is not recommended to download replacement exe files from any download sites, as these may themselves contain viruses etc. If you need to download or reinstall Up2Date.exe, then we recommend that you reinstall the main application associated with it Kaspersky Security Center Network Agent.

Operating system information

Up2Date.exe errors can occur in any of the following Microsoft Windows operating systems:

  • Windows 10
  • Windows 8.1
  • Windows 7
  • Windows Vista
  • Windows XP
  • Windows ME
  • Windows 2000


RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance

Other files in Kaspersky Security Center Network Agent:

Other software titles by Kaspersky Lab:

Kaspersky Internet Security and Anti-Virus are highly popular and well respected commercial security products and a recommended choice if you prefer more functions and protection than a free antivirus program offers. We’ve also previously shown you how to get a year’s license for Kaspersky Antivirus 2013 completely free. A major issue with most security software has always been they rarely uninstall themselves cleanly from your computer and can also have issues on installation as well because they need to hook deep into your system.

Kaspersky Antivirus and Internet Security products have commonly suffered with an error during the setup process which prevents install and asks for a reboot to continue. After restarting, the problem remains:

Installation interrupted

Installation ended prematurely because of an error.

Although it isn’t as prevalent as a few years back, people still encounter the error and obviously making sure you succeed in getting your paid protection working is important. Here we show you a selection of solutions we have found to get around this error and allow your Kaspersky product to continue its installation. This applies to all versions of Kaspersky Internet Security and Antivirus, and possibly PURE.

1. A Leftover Registry Key

There is a registry key which can be created when uninstalling an older version of Kaspersky and for some reason this key gets left behind after a reboot. You need to remove a key called avp**_post_uninstall from your registry. The ** corresponds to a version number of Kaspersky which never removed the key. Just follow the simple steps below to remove the key from the registry.

1. Hold Win key+R or go to Start -> Run, type regedit and click OK.

2. Navigate to:

Fatal Error During Installation Kaspersky Network Agent 10.3.407

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun

3. Expand Run and look for a registry key avp**_post_uninstall. For example, you might find one called avp12_post_uninstall.

4. Right click on the avp**_post_uninstall key and select Delete.

5. Now try to install the Kaspersky product as normal and hopefully the error message has disappeared during install.

This is a quick and simple fix and worth checking, even if you’re sure you haven’t installed Kaspersky previously. Note that this registry key won’t show up in most startup tuning tools such as CCleaner or Glary Utilities and needs to be checked manually.

2. Traces of a Previous Security Package

One of the most common causes for the “Installation ended prematurely because of an error” message is the Kaspersky setup has found traces from another security package that is getting in the way and stopping the installation going any further. Although Kaspersky products have recently been much better at detecting these issues, they can still cause the install process to fail.

If you know what security package(s) you’ve had installed before

It’s quite easy to use a removal tool to clear up any leftovers from a previous antivirus package if you know what’s been installed. Download and run the tool for each brand you’ve had installed on the computer, this also includes previous versions of a Kaspersky product. We have a Comprehensive List of 26 Uninstallers and Removal Tools for Internet Security and Antivirus Software where you can download and run individual removal tools. Kaspersky also have their own antivirus removal tools webpage with similar tools and recommendations.

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If you don’t know what’s been installed before

If you have no idea what security software has been installed before, you obviously can’t download and run a specific removal tool. Thankfully a program called AppRemover is able to detect and remove leftover data from many security applications including the most popular of Norton, McAfee, Bitdefender, Eset, AVG, Avira, Avast and of course Kaspersky.

Download and run the AppRemover executable and wait for the results of the system scan. If any security software leftovers are detected you’ll have the opportunity to select them for removal. After a reboot you can try to install your Kaspersky product again.

3. A System Cache File

This solution has been known to work in several cases and is also mentioned in a Kaspersky help page. The problem can be caused by the file INFCACHE.1 which could contain corrupted information. INFCACHE.1 is used to store information about drivers and inf file locations. To remove this file:

For Windows XP

It’s easier to delete the INFCACHE.1 file in XP because it’s not protected by the system. Press Win key+R and type cmd into the run box to open a command prompt, then type:

del C:Windowsinfinfcache.1

Reboot the system and retry the Kaspersky installation. You can also simply just browse to the file in Explorer although “show all files” needs to be enabled in folder view options to see it.

For Windows Vista and 7

In Windows Vista and 7 INFCACHE.1 is protected by system permissions and can’t simply be deleted, you need to be the owner first. Download Take Ownership which is a right click menu entry to gain ownership of files and folders. Double click the reg file in the archive to import the data into your registry, then navigate to:

C:WindowsSystem32DriverStore

Right click on INFCACHE.1 and select “Take Ownership” from the context menu. Then delete the INFCACHE.1 file.

The other file in the zip archive can be used to remove the Take Ownership entry if you have no more use for it. Reboot the system and try the install again. INFCACHE.1 is not present in Windows 8/8.1.

4. Other Security Software Causing a Conflict

While Kaspersky products are now better at detecting currently installed and incompatible software, problems can still arise for lesser known software and cause the installation to fail. It has also been the case that other third party products are also sometimes missed or wrongly detected. Comodo Firewall has been known to cause issues with Kaspersky Antivirus because it can get detected as Comodo Internet Security which includes the antivirus component.

Also other antivirus, firewall, antimalware or antispyware currently installed may be an issue. The best solution is to completely uninstall any other security software you may have on the system and try to reinstall Kaspersky. Optionally use the dedicated removal tool as well from solution #2. Then if all goes well and Kaspersky installs correctly, reinstall the other software again.

5. The HOSTS File and the Registry

Although these last two methods are not known to be a major factor in ridding yourself of the installation error, they are recommendations from the Kaspersky forum so are worth trying if all else fails.

We recommend you simply download Microsoft Fix It 50267 which will automatically reset the HOSTS file on Windows XP, Vista and 7. Windows 8 users will have to do it manually, this Microsoft support page tells you how to reset the HOSTS file for any Windows OS manually back to default.

Which tool is the best for registry cleaning is mostly a matter of personal opinion. For less aggressive cleaning we would recommend CCleaner or Glary Utilities although to remove more obscure registry keys, something more powerful may be needed. PowerTools Lite 2013 is one of the most thorough registry cleaners available and recommended for this task.

1. Download PowerTools Lite 2013, install and launch the program.

2. Click “Registry Cleaner”. If you have no security software currently installed, also click “Additional Safety” and untick “Antivirus and Antimalware software” and “Firewall software”, this tells the program not to ignore security software when scanning.

3. Hit Start and let the scan complete, press Ctrl+A to select all entries in the list and then click Fix. Close the program and try to install Kaspersky after rebooting.

If you encounter any other issues which you suspect may be due to the registry clean, PowerTools saves backups of all the fixes so you can restore the selected keys.

You might also like:

Cleaning Up Old Java Installation Files in Windows8 Solutions to Troubleshoot A disk read error occurred. Press Ctrl+Alt+Del to restart Error3 Ways to Install and Run Kaspersky Rescue Disk from USB Flash DriveManually Update AVP Tool Kaspersky Virus Removal Tool Signature DatabasesInstall and Activate English Language Kaspersky Security Suite CBE 12

Chris V2 years ago

Failed Virus Scan when trying to download a ‘safe’ security update file from Microsoft. I have uninstalled all antivirus files and deleted registry keys … and unselected the Protect you and your computer from dangerous sites in the Advanced section of Chrome. Turned off Windows XP firewall yet still can’t DL files. What is causing this? TIA for any suggestions.

Reply

Thanks, been having major problems with one laptop after an infection.

Fatal Error During Installation Kaspersky Network Agent 1017

This solution worked for me

Reply
wynne11 years ago

When I ran into this problem, I did live chat with Earthlink support 4 times, no results. Gave up on that – fortunately, after some searching, found this post. IT WORKED!

Thank you, thank you, thank you.

Reply

Thanks a lot dude, this post really helped me!

Reply
Widi Artana12 years ago

Thanks a million…
I have same problem when i uninstall Kaspersky internet security 7.0 and then install kaspersky antivirus 7.0

I follow your instruction and it works.

Thanks again

Reply

Thanks so much for this Raymond. I cannot begin to tell you how much time I spent trying to ‘persuade’ Internet Security 2009 to install – very frustrating as I had only just un-installed Version 7.0 after using it successfully for one year!!

Reply
toms12 years ago

thx raymond ,it”s works.gj

Reply

Thanks a lot :)

Reply
andres13 years ago

Genius!
the world works better with people like you.

Reply

Excellent Job! Your instructions were very useful.

Reply
Dennis13 years ago

just want to say thanks I followed your instructions on how to install kaspersky after getting the installation error form upgrading from version 6.0 to 7.0 thanks a million.

NetworkReply

Thank You for instructions!

Reply
Mike13 years ago

Thank you so much for this! I had this problem, and your instructions worked perfectly.

Thanks! :D

Reply

Mate, thanks a lot for this post!

Reply
Erick13 years ago

Great piece of info. Thanks for the tip. I’ll click an add or two for ya :]

Reply

Many many thanks.

Reply
m7moud13 years ago

Great post

Thank you Rymond

Reply

Kaspersky Security Center Network Agent 10 Fatal Error During Installation

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