Status Desk_rt_ipc_error Anydesk

AnyDesk is a popular Remote Desktop application that uses a new video codec, which is specifically designed for fresh looking graphical user interfaces. AnyDesk software is versatile, secure and lightweight. The software uses TLS1.2 encryption and both ends of the connection are cryptographically verified. AnyDesk is very lightweight and is crammed into a 1MB file and no administrative privileges or installation is required. The UI of AnyDesk is really simple and easy to navigate.

Focusing AnyDesk address items may have been selected erroneously. Fixed a couple of memory leaks. Fixed a deadlock in the service making it unresponsive to session requests. Fixed a crash in the service when connecting to multiple IDs at once. Under certain conditions, connections to a machine failed with 'deskrtipcerror'. This occured when AnyDesk was not installed. Added a workaround for these machines. AnyDesk now uses the monitor which is currently displaying the AnyDesk window when going to fullscreen mode. AnyDesk is now scaled correctly with high dpi settings.

With AnyDesk you can use your personal computer from anywhere. Your perso­nalized AnyDesk-ID is the key to your Desk­top, with all your applications, docu­ments and photos. Most importantly, your data stays where it belongs-on your hard drive and nowhere else.

The following updates have been undertaken in this latest version of AnyDesk:

There are currently two installation modes for AnyDesk for macOS, A) a full installation and B) a portable installation: A) The full installation installs both the AnyDesk client as well as the AnyDesk Services which is required to use features such as being able to connect to the macOS AnyDesk client while the user account has been switched or logged out of. A service status page would be nice, even with an uncertain future for while. I don't use AnyDesk so often, as I just need to occasionally access a computer in my another home, but what I found is that the main window (the popup connection window) may hang sometimes, for example, if I drag the window, then something goes bad and I am unable to connect again (and then I need to ask a family.

New Features

  • Added interactive access modes. AnyDesk can now be configured to accept no connection requests.
  • Improved mouse behaviour when the cursor leaves the AnyDesk window while a mouse key is pressed.
  • If the remote desktop becomes inaccessible due to insufficient rights, a message is displayed.
  • Using the mirror driver can now be forced for non-server-systems which are too slow without mirror driver.
  • It is now possible to add firewall exceptions for AnyDesk by using the hostname “relay-*.anydesk.com”.

Fixed Bugs

  • Fixed IPC error in the portable version when the path of the executable contains unicode characters.
  • Fixed crash when double-clicking on a tab in the options dialog.
  • The portable version is now able to automatically control system processes when started on systems with UAC disabled.
  • Improved process startup handling to prevent IPC errors.
  • Connections to AnyDesk could result in desk_rt_ipc_error when AnyDesk was started from a network drive.
  • On some systems with unusual system path configuration AnyDesk did not start at all. Fixed.
  • In some circumstances AnyDesk did not quit correctly while the renderer was busy.
  • Fixed graphics glitches which occurred when coming from a secure desktop with access denied.
  • Sometimes, switching the monitor could cause graphics problems.

You can download AnyDesk from FileHippo.com, Today.

[Image via FileHippo]

The FAQ addresses common questions in terms of features, usage, as well as support related topics. All sections link to corresponding articles. For detailed documentation use the search bar or write a ticket to [email protected]


Do I need to install AnyDesk?

AnyDesk will have elevated privileges when installed. Connecting to a client with AnyDesk installed won't run into trouble controlling Admin (UAC) required applications.However you can request elevation remotely to clients that run AnyDesk portable. The login credentials can be entered remotely, the following UAC prompt must be confirmed manually from the remote side. Each installation has its unique ID and is bound to a specific license.


How to reset 2FA / Two Factor Authentication


Do I need to be present at the remote side to start a session? (Unattended Access)

No, you can set a 'password for unattended access' to gain access remotely. See Unattended Access


I lost my password (my.anydesk.com)

To recover your password go to MyAnyDesk.com and hit 'Forgot your password? ', this will send a reset mail to the address stored in your account.


Can I use AnyDesk with other Remote Tools simultaneously?

Yes, it's possible to run instances of different solutions and AnyDesk at the same time with no restraints. AnyDesk can also run several instances at the same time.

Can I use my own namespace?

Yes, you may choose your own namespace for registered clients in on my.anydesk.com if you're using a Professional or Enterprise licence. See MyAnyDesk_Portal


Register or remove the AnyDesk license to a device

See Registration to register the client to a license.


Are updates included with AnyDesk licenses?

Yes, updates are always included with AnyDesk.Expired contracts of AnyDesk Lite and AnyDesk Professional will limit AnyDesk to the latest version of AnyDesk Free, which is not allowed for commercial purposes.


Where do I find my invoices?

Your invoices can be found in the MyAnyDeskPortal.

Anydesk Status Download


Do my customers need a licensed version?

End users always get a free license of AnyDesk automatically.


How to make multiple connections?

AnyDesk can run an unlimited amount of sessions from a device as long as resources allow. AnyDesk also can run several instances on a device. Based on your license, your AnyDesk client can have multiple sessions simultaneously. The Free and Lite license will only allow one simultaneous session. The Professional license allows for as many sessions as ordered and Power license enables unlimited sessions for the number of active devices ordered.


Can I transfer files with AnyDesk?


How to connect automatically

The speed dial (background icons under the 'Connect'-button) displays recent connections. Click on the client you want to connect to. There is no need to type the ID each time. The entered password for unattended acces can be saved IF the option has been enabled at the remote client side below the 'set password' option. You can even create a shortcut on the home screen by clicking/touching the overflow menu (downward arrow) next to the machines address, then 'Drop to desktop'.


Can I offer AnyDesk for downloading on my website?

Yes, customers can offer AnyDesk for download on their website. The best way would be to

create a direct link to anydesk.com/download. In this way, your customers will always have access to the latest

version.


Can I keep or move the AnyDesk ID/alias when reinstalling or moving to a new/clone system or hard drive?

Yes, your identity can be moved. If you have several machines with the same ID: See AnyDesk_ID_and_Alias

Anydesk Problems


Does AnyDesk support Windows server?


Which ports does AnyDesk use?

To connect to the AnyDesk network port 80, 443 or 6568 is used. For standard listening port direct line connection is 7070 (TCP).

Anydesk Program


AnyDesk is slow despite LAN connection

AnyDesk might not recognize a direct connection and the session will be established via AnyDesk network. Direct connections display a play symbol in the status bar. If disabled, end

the session and reconnect. In case the direct connection cannot be established, send the trace files fromboth LAN clients to [email protected]

Please note that installing AnyDesk generally helps to better recognize connections in a LAN.


Why is there an orange question mark next to my cursor?

If AnyDesk can't fetch a cursor from the remote device, e.g., if you're connecting to a Windows Server without a mouse cursor connected, AnyDesk will display this static cursor as default.


Can another user connect to me via Browser or my website?


Can I lock the remote screen?

Anydesk Dual Monitor

Yes, AnyDesk allows to lock the remote screen if permissions are set. See Permissions


How to work with dual monitors / multiple displays?

Remote displays are indicated by separate tabs in the session window. Switch between the monitors by clicking on a corresponding tab. To get separate windows for each monitor, (available only if your license supports simultaneous sessions), establish two sessions with a remote device and set each to another display. To get multiple sessions in fullscreen mode, switch from D3D-Rendering to OpenGL or DirectDraw.


Status Desk_rt_ipc_error Anydesk


Unexpected session ends, disconnects, session interrupts after a certain time

Sessions may end unexpectedly for various reasons. If you encounter interruptions after a specific amount of time into the session, go to Settings and switch to the Connections tab. Disable direct connections.You may also setup a listening port in your firewall for AnyDesk in the Security Settings.


Why do I have to type the unattended password/login information/authorization manually for a specific client?

The remote client must allow the option to save his login information. See Unattended Access


I cannot connect, because the request was 'blocked/rejected by the AnyDesk settings'.

Status Desk_rt_ipc_error Anydesk File

If a client has an ACL-List (Whitelist) active that your ID/alias doesn't match, or if your interative access settings are set to disabled or don't allow connections in the background, then you'll get a message, telling that your request has been rejected. See Security Settings and adjust the settings on the remote client.


I cannot use AnyDesk for controlling Security/AntiVirus Software

Some applications are protected from external modification. Disable this feature locally in the settings, in order to get access from remote.


Can't get a session window, AnyDesk says: Waiting for Image

On Android: Make sure to give AnyDesk permission to record the screen. The first session request spawns the permission window. If not properly addressed, open Android settings - Apps - Choose AnyDesk - grant permissions.

If this doesn't fix the issue, a headless display adapter will help, this will force your system to render the image.


Synchronization of the clipboard is not working

Check permissions. AnyDesk might have to be installed on the remote side.


Denied mouse cursor/no input on window

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Permissions missing: Is displayed when AnyDesk does not have permission to control a selected application. In this case, install

AnyDesk or launch it as an administrator on the remote client. Professional license users

can create a custom client that automatically requests administrator privileges upon startup. See also Customize AnyDesk and Administrator_Privileges_and_Elevation_(UAC)


AnyDesk shows 0 as ID

This means you can´t connect to our servers, please check if you have whitelisted AnyDesk in your firewall: Firewall

Status Desk_rt_ipc_error Anydesk Mac


Transmission is too slow. What can I do?

Latency and rendering performance depend on hardware and driver. See Render Performance for more information.


Compatibility in Windows Vista Home Edition

In certain cases, AnyDesk may sometimes crash or experience startup problems in the Home Edition of WindowsDesk_rt_ipc_error

Vista. If this happens, open the properties of the AnyDesk shortcut and select 'Compatibility mode for Windows

XP'.


Scrolling on Android

For connections from Android to Android, there are several options. Use Direct-Touch Mode for 1-finger scrolling(default for new connections) and 3-finger scrolling when in Touchpad or Touch(Mouse) Mode. See AnyDesk on Android


Keyboard input opens up automatically on Android

Per default, focused text input fields will open the soft keyboard on Android. This can be switched off in the settings. See »» settings » input » automatic keyboard.The soft keyboard can be opened manually via the pie menu. See Android App


How can I close sessions from other devices to free sessions?

Go to the Portal and close the session in the 'Session' section. See MyAnyDesk Portal


I can't control the mouse and keyboard anymore on macOS

With macOS Mojave/Catalina, it is required to allow AnyDesk explicitly to control your device, you'll be prompted to do so automatically when running AnyDesk, it is however rather easy to miss this.

If this happened to you, please go to 'System Preferences', 'Security&Privacy', 'Privacy', 'Accessibility' and add 'Anydesk' to your list of trusted apps. More information can be found in AnyDesk on macOS.


I get the message 'Waiting for Image' or 'desk_rt_ipc_error' on macOS

With macOS Catalina, it is required to allow AnyDesk to record your screen.

AnyDesk shows a message, to configure your system in the 'System Preferences' to add AnyDesk to the trusted apps list in 'Accessibility' and 'Screen Recording'. More information can be found in AnyDesk on macOS.